Unconscious Bias: Barrier to Service? Online Video Course v1.0

What you don't know CAN hurt you…and your customers, too!

This course examines unconscious biases and helps you to address it in your life and in your real estate practice. Eliminating both conscious and unconscious bias is not only the right thing to do for your clients and customers, but it also can open a new world of opportunity. In this video course, you will look at how you can create a bias-proof process that will lead to numerous benefits.

Key Benefits

• Address key areas such as buyer consultation, seller consultation, listing appointments, open house leads, and internet inquiries
• Gain awareness in areas you didn't know where problematic
• Address unconscious bias at various points of the transaction with buyers and sellers
• A workbook is included as an electronic resource